Privacy Policy
Last Updated: May 25, 2026

Elegant Auto Studio (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Vehicle details (make, model, service requested)
Appointment or booking details

Automatically Collected Information

IP address
Browser type
Pages visited
Device information

2. How We Collect Information

We collect information when you:

Submit a contact form
Request a quote
Book an appointment
Call, text, or email us
Interact with our website

3. How We Use Your Information

We use your information to:

Provide quotes and services
Schedule appointments
Communicate with you (calls, SMS, email)
Improve our website and services
Send updates or promotions (if consent is given)

4. SMS & Communication Consent

By providing your phone number, you consent to receive calls, text messages, and emails from Elegant Auto Studio regarding quote requests, appointments, service updates, follow-ups, and customer support. Message and data rates may apply. Message frequency may vary. You may opt out of text messages at any time by replying STOP or contacting us directly. Promotional or marketing messages will only be sent where permitted and with consent.

5. Sharing Your Information

We may share information with trusted third parties only when necessary, such as:

Booking systems (e.g., Calendly, TintWiz)
Payment processors (if applicable)
Website hosting or analytics providers

6. No Sale of Personal Information
Elegant Auto Studio does not sell your personal information. We do not sell, rent, or trade customer names, phone numbers, email addresses, vehicle information, appointment details, or quote request information to third parties.

7. Cookies & Tracking Technologies

Our website may use cookies and tracking tools (such as Google Analytics) to:

Understand user behavior
Improve performance
Enhance user experience

You can disable cookies through your browser settings.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is completely secure.

9. Photos, Videos & Vehicle Images

We may collect photos or videos of vehicles before, during, and after service for inspection, documentation, warranty, quality control, and internal records. We will request permission before using customer vehicle photos or videos for marketing, website, Google Business Profile, or social media.

10. Your California Privacy Rights (CCPA)

If you are a California resident, you may have the right to request access to the personal information we collect, request deletion of your information, request correction of inaccurate information, know how your information is used or shared, and opt out of the sale or sharing of personal information where applicable.
To exercise these rights, contact us using the information below. We may need to verify your identity before completing a request.

11. Data Retention

We retain customer information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. Customers booking services must be at least 18 years old or have permission from a parent or legal guardian.